Legal notice

Legal Notice

Store Name

Sakura Candy Co.

Business Operator

Sakura Candy Co,

Representative

Ryo Matsui

Business Address

1-1-14 Ishidanakacho

Sabae Fukui,Japan

Contact Email

ryo.business.success@gmail.com

Phone Number

+81 9020980630

Business Hours

Monday to Friday, excluding Saturdays, Sundays, and Japanese national holidays.

Product Price

Product prices are displayed on each product page.

Additional Fees

Additional fees may include shipping fees, import duties, VAT, customs fees, local taxes, and other charges depending on the customer’s country or region.

If duties, VAT, or import taxes are not collected at checkout, the customer may be required to pay them upon delivery.

Payment Methods

Available payment methods are displayed at checkout.

Payment Timing

Payment is completed at the time of order.

Shipping and Delivery

Orders are shipped from Japan to selected international destinations.

Order processing usually takes 2 to 5 business days after payment is confirmed.

Estimated delivery time after shipment is usually around 5 to 10 business days, depending on the destination country, customs clearance, carrier conditions, holidays, and local delivery circumstances.

Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy.

Because our products are food items, returns are generally not accepted for safety and hygiene reasons.

Order Cancellation

If you wish to cancel your order, please contact us as soon as possible.

Once an order has been processed, packed, or shipped, cancellation may not be possible.

Product Availability

Some products may be seasonal, limited-edition, or available only for a short time.

If an item becomes unavailable after an order is placed, we may contact the customer to offer a replacement, refund, or another suitable option.

Important Notice

Product packaging, design, ingredients, and availability may change without notice due to manufacturer updates or seasonal changes.

Customers are responsible for checking ingredients and allergen information before consuming any food products.